Description
Ideal for guests who would like ongoing planning support, supplier coordination and personalised assistance before arrival.
Rather than purchasing a fixed itinerary package, this service gives you access to an experienced local planner who can help coordinate arrangements, liaise with suppliers, refine plans and provide practical support as your trip takes shape.
This package is particularly well suited to families, multi-generational groups, longer stays, returning guests and those celebrating an important occasion who would benefit from having a knowledgeable local point of contact throughout the planning process.
What’s Included?
Your package includes up to 10 hours of planning, coordination and support prior to arrival.
We can assist with supplier liaison, booking management, itinerary refinements, recommendations, logistics, reservation coordination and practical planning support across multiple aspects of your stay.
We’ll also set up your itinerary app and upload relevant bookings and arrangements where appropriate.
A private WhatsApp group for up to 2 guests is included, providing a convenient channel for planning discussions and coordination throughout the pre-arrival process.
To ensure efficient communication and avoid conflicting instructions, a single lead guest is required for approvals, confirmations and decision-making.
How Is This Different From The Other Packages?
CHF 1,200 – I’d Like A More Comprehensive Itinerary
Ideal for guests who would like a thoughtfully planned itinerary, dining reservations and selected experiences arranged before arrival.
Support is centred around the itinerary itself and the inclusions contained within the package.
CHF 1,800 – I Want My Own Holiday Planner
Ideal for guests who would like an experienced local expert helping coordinate, organise and refine arrangements throughout the planning process.
Rather than receiving a completed itinerary, you’ll benefit from ongoing planning support as decisions are made and plans evolve.
CHF 5,000 – I’d Like Everything Handled For Me
Ideal for larger groups, hosted stays, celebrations, incentive travel, corporate retreats and guests seeking a highly personalised concierge-led service with extensive coordination and support.
Suitable For
Families planning longer stays.
Multi-generational groups.
Returning guests requiring ongoing support.
Milestone birthdays and celebrations.
Homeowners hosting visiting friends and family.
Guests who value having a dedicated local point of contact throughout the planning process.
What Is Not Included?
This package is designed for private holiday planning and coordination.
Larger group travel, corporate retreats, hosted events, extensive destination consultancy, complex multi-party coordination, event planning or requests requiring significant project management may be more appropriate for our highest level concierge service.
Additional planning time beyond the 10 hours included within the package may be charged separately.
Need More Support?
If you’d like a dedicated concierge acting as an extension of your group, managing multiple stakeholders, coordinating complex arrangements and handling a broader range of requests, you may prefer:
I’d Like Everything Handled For Me
Why Is There A Fee?
Coordinating a complex stay often involves considerably more than making reservations.
Supplier communication, availability checks, itinerary refinements, changing priorities, guest requests and ongoing administration all require time, local knowledge and trusted relationships.
This package provides direct access to local expertise throughout the planning process, helping reduce the administrative burden whilst ensuring arrangements remain organised and aligned with your priorities.
Drawing upon more than a decade of experience running Above & Beyond and Verbier Concierge, we help guests save time, avoid unnecessary stress and arrive with confidence.
Looking For More Support?
I’d Like Everything Handled For Me
Our most comprehensive service, designed for guests seeking a highly personalised level of planning, coordination and concierge support before arrival.




